Grand Brass Lamp Parts, LLCAnswer
Sep 27, 2024 - 08:30 AM
Merchandise may be returned by contacting our customer service department and receiving a Return Merchandise Authorization Number (RMA#).
Please contact us about your intent to return items within Five business days of receipt of the goods.
We must have the product back within 30 business days of receipt of the goods. (We would like to know about items being returned so we do not reorder these items from our vendors and wind up with to much overstock).
Please Click Here to submit a request for a RMA Number.
All returns as will incur a Minimum $5.00 processing fee or 20% restocking fee whichever is higher.
We Do Not Refund any Shipping or Handling Fees on returning merchandise.
The Following Items Can Not be Returned:
BULBS • CUT LENGTHS OF WIRE OR TUBING • DIMMERS • TRANSFORMERS • TOOLS
